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Antbot Automation

Our intelligent CRM platform integrates Artificial Intelligence (AI) and Robotic Process Automation (RPA) to optimize the entire customer management and service processes for businesses.

Tự động hóa Antbot

Trusted by Leading Brands

Our Chatbot technology enables businesses to efficiently provide 24/7 customer service

Seamless integration with CRM

Automate up to 80% of omni-channel conversations with real-time reporting

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Completely revolutionize the customer care strategy

With the effectiveness that Antbot brings

Automating Feedback Handling

Reduce operational costs by up to 50% with Antbot’s instant responses to frequently asked and common questions.

Store & analyze conversations

Boost interactions and reduce processing time by up to 70% with customer behavior analysis and adjustments to chatbot strategies for better engagement.

Provide 24/7 support and consultation

Achieve a 99.9% response rate, providing 24/7 support to ensure customer satisfaction and loyalty.

Support various types of messages

Link your store catalog and allow customers to browse and place orders directly through the consultation channel.

Proactive Customer Interaction

Improve conversion rates by up to 40% through automated customer engagement and retention with follow-ups, reminders, and scheduled promotional messages.

Automatically hand over to a consultant

AntBot seamlessly transfers conversations to staff when sufficient data is unavailable.

Smart customer insights

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Natural Language Processing (NLP) system

  • Accurately understand customer intent  

  • Support multiple languages

  • Continuously learn and improve

  • Analyze customer sentiment

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Integration with RPA systems

  • End-to-end process automation

  • Smart data processing  

  • Omni-platform integration

  • Automated reporting

Easy operations with Flow Studio

 

 
Flow Studio
  • Easily drag and drop automated workflows, build chatbots without programming skills. Flexible customizations precisely meet business needs.

  • Separate command sets using Rule elements with options like buttons, keywords, etc.

Voicebot virtual advisor service

Antbot goes beyond just chatbots by integrating intelligent Voicebot solutions, combining language processing technology (recognition, synthesis) and natural language processing, ensuring security when recording information and providing voice responses.

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Create Personalized Call Scripts

Create automated call scripts customized for specific customer segments.

Call Transfer

Enables your automated calls to transfer to an agent or alternate script upon connecting with the customer's phone number.

Tone and Intensity Recognition

The Voicebot can converse naturally, interacting based on emotions and speaking speed.

Automatic Message Playback

Enables to send a simple voice message using the Text-to-Speech (TTS) feature or a pre-recorded audio file.

Automatic Order Confirmation 

The system automatically calls to confirm orders and remind customers about appointments.

Conversation Recording

The system records the customer's dialogue; after 3 seconds without a voice response, it will continue to the next part or terminate the survey.

Reporting and Statistics

AntBot provides comprehensive reports on the number of calls, duration, and topics of interest.

Capture Digits

Records the keys that the customer has pressed for campaigns that require it.

Register to explore the offerings of AntBuddy

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